Frequently Asked Questions
Everything you need to know about your Neck & Back Massager
Which parts of the body can I use the massager on?
The massager can be comfortably positioned on different areas of the body, including the neck, shoulders, upper back, lower back, waist and legs. The adjustable strap helps you secure and position the massager according to the area you want to massage.
Can I adjust the massager with the belt or strap?
Yes. The adjustable shoulder strap helps you position the massager securely and comfortably. You can adjust the strap according to the body area and the level of pressure that feels comfortable for you.
Can I use it for my neck, shoulders and back?
Yes. It is designed especially for the neck, shoulders and back. The deep-kneading massage action helps provide a relaxing massage experience for areas affected by everyday muscle tension and fatigue.
Can I use it on my legs?
Yes. You can position the massager on suitable areas of the legs using the adjustable strap for a more secure fit. Always use a comfortable pressure level and stop if you experience pain or discomfort.
Does it provide heat as well as massage?
Yes. The massager features gentle heat therapy along with its kneading massage function, providing a warm and relaxing massage experience.
Does the massage feel like human hands?
The device uses 4D human-hand style kneading technology designed to simulate a deep, natural kneading massage sensation.
Can I adjust the massage intensity?
Yes. The massager offers multiple massage intensity levels, allowing you to choose a setting that feels comfortable for you.
Is the massager rechargeable?
Yes. The massager features a USB Type-C rechargeable battery, making it convenient to charge and use at home, in the office or while travelling.
Does it automatically turn off?
Yes. The device has a built-in 15-minute automatic shut-off feature designed for convenient and worry-free use.
Can I use it while working, driving or relaxing?
Its lightweight and wearable design makes it convenient for use while relaxing at home, working at the office or taking a break. For safety, do not operate the massager while driving or when you need your full attention on the road.
Do you offer Cash on Delivery and Free Delivery in the UAE?
Yes. Noor Avenue offers Cash on Delivery across the UAE along with free standard delivery on eligible orders. Your order can be delivered directly to your doorstep.
What if I am not satisfied with my order?
Noor Avenue offers a 30-day easy return policy, subject to the applicable return conditions. Please make sure the product is unused, undamaged and returned in its original condition and packaging.
Loved and trusted by customers across the UAE.
Trusted by hundreds of satisfied customers across the UAE.
Delivering quality products and exceptional shopping experiences.





